Refund & Returns Policy

Last updated: 09/29/2025

Thank you for shopping at Innovative Gadgets. We aim to provide you with high-quality products and excellent customer service. Please read our Refund & Returns Policy carefully before making a purchase.

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1. No Refunds on Tested Electronics

All electronic items that have been tested and confirmed to be working in-store are not eligible for refunds or returns. By purchasing and testing an item, you acknowledge that the product was in good condition at the time of sale.

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2. Returns Eligibility

Returns are only accepted under the following conditions:

* The product is defective or faulty upon delivery and was not tested in-store.
* The product is unused, in its original packaging, and accompanied by proof of purchase.

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3. Timeframe for Returns

Eligible items must be returned within **7 days** of purchase or delivery. After this period, no returns will be accepted.

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4. Non-Returnable Items

* Tested electronics (as stated above).
* Opened software, digital products, or downloadable content.
* Items damaged due to misuse, accidents, or unauthorized repairs.

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5. Exchange Policy

In cases where a return is accepted, you may choose to:

* Exchange the product for the same item, or
* Exchange for another item of equal value.

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6. Refunds (if applicable)

If a refund is approved (for items eligible under Section 2), it will be processed within 7–14 business days. Refunds will be issued using the original payment method.

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7. Contact Us

If you have any questions about this Refund & Returns Policy, please contact us:

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